Legal
Terms of service
Draft · pending counsel review
A short summary of the terms that will govern organization, educator and developer accounts. The counsel-reviewed version replaces this page before launch.
1. Accounts
Organizations and developers create accounts and are responsible for the people they invite. Participants join through their organization and do not hold billing accounts.
2. Acceptable use
Use the platform for teaching, meetings and events. Do not use it to distribute content you have no right to, to harass anyone, or to attack the service or other users. Secure-session protections must not be circumvented, and the SDKs must be used as licensed.
3. Secure sessions and leak cases
Organizations must give participants the secure session notice (students: the student notice) and must obtain guardian consent for children. Leak cases may only be opened for the organization's own sessions; decisions are reviewed by a person; participants can appeal. Supermeet provides traceability, not a guarantee of prevention — see honest limits.
4. Billing
Organizations billed in India pay in rupees, with GST added; elsewhere prices are in dollars. Plans are paid on the web through Razorpay: in India, monthly with automatic renewal (UPI AutoPay, card or e-mandate) until the owner turns auto-renew off in Plans & billing, or in advance for a number of months, which does not renew; elsewhere in advance. Every payment gets a GST tax invoice. Refunds follow the refunds and cancellation page. Usage-based charges are metered from platform records; disputes are raised within 30 days of the invoice. Organizations buy on the web; participants never pay in the app.
5. Data
The data processing agreement governs personal data processed on an organization's behalf; the privacy notice describes what Supermeet collects for its own purposes.
6. Availability and liability
We aim to keep the service available and will announce maintenance in advance. Liability is capped at the fees paid in the twelve months before a claim, except where the law does not allow a cap.
7. Termination
Either side may end the agreement with notice; on termination the organization's data is erased on the retention schedule, with erasure certificates on request.
8. Governing law
These terms are governed by the laws of India; courts at the registered office have jurisdiction.
Related: Privacy notice · Data processing agreement · Refunds and cancellation · Secure session notice · Student notice